CHIKI (“we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use and handle personal information when you visit chiki.co, contact our team or interact with services linked through our website.
Information you provide
When you submit our contact form, we collect your name, phone number and the information included in your message. If you contact us by email, we also receive your email address and any details you choose to share.
This may include questions about our menu, branch enquiries, feedback or information about an order requiring assistance. Please avoid submitting payment card details or unnecessary sensitive information through our contact form.
Technical information
When you browse our website, our hosting systems and website tools may collect technical information, such as your IP address, browser type, device information, pages visited and access times.
We use personal information to:
Where consent is required for a particular use of your information, we will request it. You may withdraw that consent by contacting us.
Our website’s “Order Online” link directs you to Talabat. Information you provide on Talabat, including delivery details and payment information, is handled under Talabat’s own privacy policy and terms.
Where Talabat shares order information with CHIKI, we use the information needed to prepare your order, fulfil our responsibilities and assist with related customer service requests.
Please review Talabat’s privacy policy before placing an order through its platform.
Our website may use cookies or similar technologies to support website functionality and remember preferences. Depending on the tools enabled, these technologies may also help us understand how visitors use the website.
Where required, we will request consent before using non-essential cookies. You can manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
Where necessary, we may share relevant information with:
Information shared for these purposes is limited to what is reasonably necessary.
Our website includes links to third-party services, including Talabat and Google Maps. When you follow these links, the third party’s privacy policy applies to information it collects.
We encourage you to review those policies before sharing personal information with an external service.
We retain personal information for as long as reasonably necessary to handle your enquiry, provide relevant services, resolve disputes and meet applicable legal requirements. Retention periods depend on the nature of the information and the reason it was collected.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Depending on the location of our service providers, personal information may be stored or processed outside the United Arab Emirates. Where this occurs, we take steps required by applicable data protection law to protect that information.
Subject to applicable law, you may request access to your personal information, correction of inaccurate information or deletion of information we no longer need to retain. You may also have rights to restrict or object to certain processing and withdraw consent where processing relies on consent.
To make a request, contact info@chiki.co. We may need to verify your identity before responding. Some requests may be subject to legal exceptions or retention requirements.
We may update this Privacy Policy to reflect changes to our website, services or data-handling practices. The latest version will appear on this page with an updated date.
For questions about this Privacy Policy or how your personal information is handled, please contact:
CHIKI
Email: info@chiki.co
Phone: +971 4 554 5661
Website: https://chiki.co